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HVAC Repairs–5 Questions to Ask

Feb 21, 2019
Climate Control - HVAC Repair Questions

It’s the middle of winter and it’s freezing outside…if your furnace isn’t working properly, get it fixed now. Unfortunately, many homeowners wait to have their furnace checked until it stops working. If you need HVAC repairs, here are five questions you should ask your local HVAC company before hiring them.

1. Are You NATE-Certified?


North American Technician Excellence (NATE) is the nation’s largest certification organization for heating, ventilation and air conditioning technicians. NATE tests applicants on their working knowledge of HVAC systems. The test measures real-world understanding of all areas of HVAC.

In addition, hiring an HVAC company that employs NATE-certified technicians offer excellent service, installation and maintenance for your heating and cooling systems.

Climate Control is a locally owned and operated company that hires NATE-certified technicians. Every Climate Control service provider must undergo and pass the difficult NATE testing. This demonstrates their understanding of the complex ins and outs of our industry and the equipment we work with on a daily basis. Above all, we are passionate about the benefits NATE certification offers to our customers, which is why this certification is a requirement for every member of our service team.

2. What is the Cost for the HVAC Repair?

Hire a company that provides an detailed quote for the project. Know your cost up-front. You don’t want any surprises when the bill comes. Additionally, you will be able to compare costs from different companies and choose the one that best meets your needs. Likewise, you will know exactly what is included in the quote from each company.

3. Why do You Recommend this Equipment/Service?

Any honest HVAC company should be able to back-up their equipment or service plans. Ask questions about equipment size for your home and how it meets your needs. Also, ask about terms of features and efficiency.

4. How do I Care for the Equipment Needed for HVAC Repairs?

Ask your HVAC service provider about any required maintenance that is needed for the upkeep of new equipment. You should know how often to change filters and when to schedule maintenance. Also, ask if there are any additional tips to help keep your HVAC equipment in top shape.

5. What is the Warranty on the Equipment for HVAC Repairs?

Above all, good warranty will save money on repairs in the future. Ask about company warranties for any equipment that is being bought. Additionally, ask about the HVAC Company’s labor warranty.

Climate Control is happy to answer any questions you may have about HVAC repair. We know heating and cooling emergencies can happen at any time — including after-hours or on holidays. Climate Control offers 24 hour emergency service, and we are able to fix your HVAC issues anytime! Our NATE-certified service technicians will respond promptly, performing a thorough evaluation of your system and the necessary repairs, restoring your comfort quickly.


About The Author

Dan Detmer
Dan Detmer is the owner of Climate Control Heating & Air Conditioning. Dan was born into the heating and cooling industry, coming from a family of well respected HVAC contractors. After working in the family business, Dan decided to work for a local HVAC wholesale business helping local contractors grow their business. When he felt his heart moving him back into the residential and light commercial business, Dan purchased Climate Control Heating & Air Conditioning based on their strong reputation in the Lexington community.If you have any questions feel free to tweet @HVACClimate and we will get right back with you!
Posted in General, Heating & Cooling

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